FAQ

Email us at support@belovedfurbabies.com, put "CANCEL" or "CHANGE ADDRESS" as the subject. Include your name, order number and updated address if it applies. Based on the status of your order, we will make every effort to assist with your request.
NOTE: We are unable to make any changes to orders that have already shipped.

U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.

Average transit times to the United States from our domestic warehouse: 2 - 5 Business days.

Average transit times to the United States from our international warehouse: 5 - 20 Business days.

Average transit times to International: 15 - 45 Business days.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

NOTE: It is best to place your order well in-advance especially during busy holidays to ensure a more timely delivery.

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

If we still haven't managed to answer your question please feel free to contact us at support@belovedfurbabies.com and we will do our best to reply within 24 hours :)